Refunds

RETURN POLICY

Last update: December 16, 2020

Thank you for your purchase. We hope you are satisfied with your purchase.

However, if for any reason you are not completely satisfied with your purchase, you may return it to us for a full refund or exchange. Please see below for more information about our return policy.

RETURNS OF GOODS

All returns must be shipped within thirty (30) days of purchase. All returned new products must be new and unused, with all original markings and labels attached. Used products must have warranty seals.

RETURN PROCESS

To return an item, please fill out the form below.

Return address:

EUROFRANCE Marcin Bednarczyk I Konrad Kruczek Sp.K.

Al. Andersa 43 Bielsko-Biala

43-300 Poland

Please note that you will be responsible for all return shipping costs. We strongly recommend that you use a method that allows you to track your return shipment.

You can also use the prepaid shipping label sent to you after completing the form. If you use the prepaid shipping label, the shipping cost will be deducted from your return to cover shipping costs.

RETURNS OF MONEY

When we receive your return and check the condition of your shipment, we will process your refund or exchange. Wait at least two days after receiving the item to process the return or exchange. We will notify you by email when your return has been processed. Your refund will be processed to the payment method you used during your purchase.

REFUNDS

For defective or damaged products, please contact us at the following email address: sklep@eurofrance.pl

QUESTIONS

If you have any questions about our return policy, please contact us: shop@auxto.com